Privacy Policy

1. Information We Collect

• Name, phone number, and email address
• Inquiry and enrollment information
• Appointment and scheduling information
• Communication preferences
• Information submitted through forms, lead ads, or enrollment paperwork
• Technical information collected automatically when you visit this site, including IP address, browser and device type, pages viewed, referring website, and the advertising or campaign parameters in the link you arrived through

2. How We Use Your Information

• Respond to your inquiries and questions
• Schedule and confirm appointments and trial classes
• Send class reminders and schedule updates
• Provide account and service updates
• Communicate about memberships and gym-related matters
• Understand how this site is used and measure the performance of our advertising

3. Cookies, Analytics, and Advertising

This website uses cookies and similar technologies, both our own and those of the third-party services listed below. These help us understand how visitors use the site and measure whether our advertising reaches people who are actually looking for classes.

Google Analytics

We use Google Analytics to understand how visitors find and move through this site. It collects information such as pages viewed, time on site, approximate location, and device type. You can opt out using theGoogle Analytics Opt-out Browser Add-on.

Google Ads

We advertise through Google and use its conversion tracking to see which ads lead to inquiries. When you submit a form, a hashed version of the contact details you provide may be sent to Google to match that inquiry to an ad click. You can manage ad personalization in yourGoogle My Ad Center.

Meta (Facebook and Instagram)

We use the Meta Pixel and Meta’s Conversions API to measure the results of our Facebook and Instagram advertising. When you submit a form, a hashed version of the contact details you provide may be sent to Meta, both from your browser and from our server, so that the inquiry can be matched to an ad and counted only once. You can manage ad preferences in yourMeta Ad Preferences.

Microsoft Clarity

We use Microsoft Clarity to see how visitors use this site. Clarity records how pages are viewed and interacted with — including mouse movement, scrolling, and clicks — and produces heatmaps and session recordings from that activity. We use this to find parts of the site that are confusing or broken. You can read how Microsoft handles this data in theMicrosoft Privacy Statement.

Most browsers let you block or delete cookies in their settings. Blocking them will not stop you from using this site, though some parts of it may behave differently.

4. SMS Messaging and Consent

When you submit a form, complete enrollment paperwork, update your communication preferences, or otherwise provide SMS consent to Gracie Jiu-Jitsu Manchester, you agree to receive SMS text messages from us.

No mobile information, SMS opt-in data, or messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

SMS messages may include responses to inquiries, information about trial classes, appointment scheduling, appointment confirmations, class reminders, schedule coordination, account and service updates, and related gym communications.

Consent to receive SMS messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

5. Sharing of Information

We may share information with service providers who help us operate our business, such as SMS delivery providers, CRM providers, email providers, scheduling platforms, and the analytics and advertising providers named in Section 3. These providers may only use your information to provide services on our behalf and may not use it for their own marketing or promotional purposes.

We do not sell, rent, or trade your personal information. We do not share your information with unaffiliated third parties for their own marketing purposes.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with applicable legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP
• Opt out of analytics and advertising tracking using the links in Section 3

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

Our adult programs and this website are intended for adults. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided us with personal information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will note material changes by posting the updated policy on this page with a revised date.

10. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us: